US Biopharmaceutical Supply Chain Resilient and Effective During Early COVID-19 Response

US Biopharmaceutical Supply Chain Resilient and Effective During Early COVID-19 Response

ARLINGTON, Va., October 26, 2020 — A report published by the Healthcare Distribution Alliance (HDA) Research Foundation and Deloitte Consulting LLP found that during the first 90 days of the COVID-19 pandemic, the biopharmaceutical finished goods industry quickly adapted and adjusted to deliver medicines safely and efficiently to patients, with only minimal disruptions.

As noted in the report, The First 90 Days: US Biopharmaceutical Finished Goods Supply Chain Response to COVID-19, pharmaceutical distributors, manufacturers and other stakeholders in the biopharmaceutical supply chain leveraged their strong relationships and prior emergency response experience to get medicines safely and efficiently to patients. Pharmaceutical distributors closely collaborated with manufacturers and hospitals, pharmacies, providers and other partners to anticipate changes in demand, respond to evolving patient needs and mitigate disruptions.

“This report underscores that even with extraordinary demand for medicines during COVID-19, the pharmaceutical supply chain has been resilient,” said Chester “Chip” Davis, Jr., President and CEO, HDA and the HDA Research Foundation. “Pharmaceutical distributors leveraged their logistics expertise, working with their supply chain partners and all levels of government to direct medicines to the frontlines while continuing to meet the daily healthcare needs of all Americans.”

The First 90 Days: US Biopharmaceutical Finished Goods Supply Chain Response to COVID-19 examines the finished goods biopharmaceutical supply chain’s response to the challenges presented by the pandemic, including handling surges for critical medicines, minimizing supply disruptions, supporting operations while preserving workforce safety and supporting the evolving public health agenda. The evaluation of the industry’s performance in response to these challenges resulted in the following findings:

  • The supply chain was able to balance increased demand through avoidance of single sourcing, supply risk monitoring, communication and data transparency, and proactive inventory management.
  • Distributors promptly set up individual allocation programs to manage inventory of the most in-demand products in an equitable way, which helped contain the shortages initially observed of critical care drugs used to treat COVID-19 patients in ICUs.
  • While drug shortages as measured by the Food and Drug Administration (FDA) increased during the first 90 days, there were few significant disruptions (actual and purported) beyond COVID-19 therapeutics. At least 83 percent of drugs that were reported in shortage to the FDA had a second-line or alternative treatment available.
  • The pharmaceutical supply chain was able to adapt to accommodate changes to the channels through which patients acquired their prescriptions.
  • The biopharmaceutical industry invested substantially in developing capabilities to curb the pandemic’s short- and long-term challenges, including speeding to market coronavirus testing, therapeutics and vaccine candidates, while also supporting the communities it serves through in-kind donations.
  • By leveraging their emergency response capabilities, supply chain stakeholders were able to promptly put in place business continuity plans that preserved the health and safety of frontline employees with minimal disruption to their operations.

Additionally, Deloitte’s social sentiment assessment, which monitored and analyzed consumers’ online comments about perceived supply disruptions shows that consumer sentiment for the biopharmaceutical industry improved during the first 90 days of the pandemic, indicating that consumers had a positive perception of the industry’s performance in managing the early challenges of COVID-19.

“The engagement of the broader supply chain, our collaboration with government and unique expertise minimized early disruptions for patients and laid the foundation for a resilient supply chain over the long term,” said Robert Mauch, PharmD, PhD, EVP and Group President AmerisourceBergen and Chairman, HDA Board of Directors. “The lessons of the first 90 days will be instrumental in the months ahead. As an industry, we are committed to continuing to work with the government on national response efforts, including the distribution of COVID-19 treatments and vaccines as well as preparing for future public health emergencies.”

The report also covers four potential future scenarios that have the potential to materialize in the next 6 to 12 months, including the rise in home delivery of pharmaceuticals, potential legislation that could enhance local sourcing requirements, handling natural disasters during the pandemic, and the distribution of a COVID-19 vaccine.

Moreover, the report outlines 16 suggested recommendations to enhance resilience to future disruptions, allowing organizations to manage supply risk, improve end-to-end visibility, and boost supply chain agility while delivering a patient-centric approach and collaborating with the public sector.

The First 90 Days: US Biopharmaceutical Finished Goods Supply Chain Response to COVID-19 was made possible through the support of gold sponsors Cardinal Health, Inc.; CuraScript SD; Novartis Pharmaceuticals Corporation; PAR Pharmaceutical an Endo International Company; silver sponsor KeySource; and bronze sponsors Ascend Laboratories, LLC; IQVIA; Upsher-Smith Laboratories, LLC. The report is available as a complimentary download through the HDA website.

To learn more about the safety, reliability, efficiency and pharmacy support distributors provide to the healthcare sector, communities across the country and American patients, visit

About the HDA Research Foundation
The HDA Research Foundation is the 501(c)(3) non-profit charitable organization of the Healthcare Distribution Alliance (HDA). The Foundation serves the healthcare industry by providing research and education focused on healthcare supply chain issues. The Foundation’s mission is to conduct research and disseminate information that will enhance the knowledge base, efficiency and effectiveness of the total healthcare supply chain; and to provide thought leadership to further enhance the safety and security of the healthcare supply chain through future-focused study and programming.

About the Healthcare Distribution Alliance
The Healthcare Distribution Alliance (HDA) represents primary pharmaceutical distributors — the vital link between the nation’s pharmaceutical manufacturers and pharmacies, hospitals, long-term care facilities, clinics and others nationwide. Since 1876, HDA has helped members navigate regulations and innovations to get the right medicines to the right patients at the right time, safely and efficiently. The HDA Research Foundation, HDA’s non-profit charitable foundation, serves the healthcare industry by providing research and education focused on priority healthcare supply chain issues.

About the Deloitte Consulting LLP
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting.

This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

Copyright © 2020 Deloitte Development LLC. All rights reserved.