How we are responding to COVID-19

The Backbone of the U.S. Healthcare Ecosystem

Providers — and ultimately patients — depend on healthcare distributors for on-time access to safe and secure medicines. These prescription medicines and healthcare products range from common over-the-counter medications to complex cold chain products that require constant temperature monitoring.

105,000 units

On a typical business day, each traditional distribution center picked more than 105,000 SKUs and processed about 4,000 customer orders.

93% of Rx sales

HDA members fulfilled an estimated 93 percent of all U.S. pharmaceutical sales in 2019.

Delivering the Medicines That Keep Americans Healthy

Every day, healthcare distributors sustain an intricate supply chain, serving as a critical link in the healthcare system and delivering medicines safely, securely and efficiently.

Pharmacies place orders with distributors for the medicines and products they need, and distributors process, pack and deliver the orders safely and reliably — as soon as the next day.

Specialty Pharmaceuticals

Specialty pharmaceuticals, which treat chronic, complex and rare diseases, typically require supply chain capabilities beyond “traditional distribution,” including unique storage, handling and transportation considerations. Distributors offer logistics expertise and a variety of core and value-added services that ultimately lead to a safe, effective and resilient supply chain for patients.

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Cold Chain Logistics

An increasing number of innovative prescription medicines, including each of the FDA-approved COVID-19 vaccines, require special handling and transportation — from the moment they leave a manufacturer’s facility, to when they are stored in a state-of-the-art distribution center, and finally, when they reach a healthcare provider at the point of dispensation or administration for patients. Pharmaceutical distributors leverage their deep knowledge with cold chain storage and transportation and are continuously innovating processes to ensure the integrity of temperature-sensitive products like vaccines and other specialty medicines.

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Public Health Crises

During public health emergencies or natural disasters, the needs of patients escalate, and the delivery of these critical medicines can be immensely complex. Pharmaceutical distributors’ logistics expertise allows them to quickly spring into action and ensure that the right medicines are getting to the right place at the right time.

Even with extraordinary demand for medicines and healthcare supplies during COVID-19, the pharmaceutical supply chain — powered by distributors — has proven to be resilient.

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